Tech Support

Business is not only about technology, but also about operation, support and customer relationship.

Timely tech support service is one of the essential needs of a successful tech business in the global competitive market. Xplore-Tech focuses on the basic elements of tech support and resolves tech issues of the customers on behalf of its clients.

In order to survive and thrive in the tech business, a company needs an experienced outsourcing partner who can deliver cutting edge tech support service. In fact, good tech support service is an important tool for customer retention and customer acquisition these days.

With a team of CCNA and Microsoft certified engineers, Xplore offers you complete tech support to provide technical helpdesk solutions and other tech support services to your customers.  It’s efficient, cost-effective and customer-oriented.

Working from our 16 state-of-the-art delivery centers located in India, the Philippines, Albania, Jamaica, El Salvador, the US and Canada,  we offer you offshore,  onshore and  near-shore contact  center solutions for your  tech support business.  It also helps you tap the right skills for a fraction of the cost.

Our tech support services are a perennial favorite of many stalwarts in tech support business across the world. A number of online tech support companies have entrusted us with their tech support operations and have got higher conversion rates and return of investment.

We expertise in-

  • Computer maintenance
  • Browser support
  • Computer optimization
  • Network solution
  • Laptop repair (all major brands)
  • System restore
  • Printer repair
  • Software issues
  • Firewall issues
  • Email help
  • Virus removal
  • Antivirus support
  • Computer peripheral support
  • OS support – Mac, Windows and Linux
  • Server issues
  • Online registry repair
  • Microsoft office repair
  • Scanner repair
  • Data backup
  • iPad solutions
  • Router configuration
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