Strong domain knowledge, years of experience and skilled resources help us excel in diverse areas.
Xplore-Tech Services Private Limited is a fast growing business process outsourcing services and consulting provider with a global presence. Incorporated in the year 2004, with its headquarters located in Kolkata, India, it has spread its BPO operations to other countries like the U.S. and Canada.
Xplore-Tech offers end-to-end business solutions to a wide array of clients across the globe. Our expertise in varied domains and pool of skilled resources have helped us excel in the areas of business process outsourcing, software development, web development, internet marketing and tech support.
Since its inception, Xplore-Tech has seen an encouraging growth rate within a short time span. It set up an infrastructure of 510 seats in its two call centers in India and started offering inbound and outbound call center services. The high skill set and smart approach of the organization brought it immediate success. In the following days, it also started a gamut of other BPO services as the organization started increasing its client base. Currently, Xplore-Tech has client bases in several countries across the globe including US, Canada, UK, Ireland and Australia.
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Xplore-Tech saw continued growth in the following years. In 2007, it acquired a U.S. based BPO company and started providing both technical and non-technical customer support from its contact centers in Atlantic Canada. It had 527 full-time employees in its three call center units in Grand Falls-Windsor, Stephenville and Marystown. The acquisition not only helped Xplore-Tech to emerge out as a leading US based total-shore outsourcing solutions provider, but also helped it to increase its inbound call center services at the same time.
Currently, besides its business process outsourcing services, Xplore-Tech has also spread out its operations in other fields like software and web development, internet marketing and tech support.
Our Mission and Corporate Values
The mission of Xplore-Tech Services Pvt. Ltd. is to provide clients with the highest level of performance and quality by continually investing in people, processes and infrastructure. We strive to ensure a strong financial return to our investors and shareholders by catering to all their business process outsourcing needs.
The vision of Xplore-Tech Services Pvt. Ltd. is to be every client's customer satisfaction partner. We believe in a constant pursuit to set high standards at each and every stage of our well-defined processes including BPO services as well as other outsourcing and telemarketing services. We strive to ensure that all our clients get maximum productivity from their respective businesses.
What We Do ?
We offer a host of outsourcing services to our clients across the globe. We are specialized in BPO services and offer solutions to clients across different industry verticals ranging from Media & Entertainment, Finance, and Telecom to Technology, Research and Analytics. We have inbound and outbound call centers located in different locations across India, U.S. and Canada. We also offer other back office services like Order Taking, Transcription Services, Billing and Product Information and Web Marketing Service etc. Besides these, we also have dedicated divisions for software and web development, internet marketing and tech support.
We, at Xplore-Tech, focus on providing quality solutions that can add value to our customers' business. We help our customer grow their business by ensuring process optimization, reducing costs and maximizing revenue earnings.
Where We Make the Difference?
- Strong foothold of over 9 years in the global outsourcing circuit.
- Robust infrastructure with global presence.
- Strong Management Background.
- An Ethical Approach to Business.
- Multiple-level Project Management experience.
- Customized Technology Solutions.
- Offering Flexibility with Cost-Effectiveness.
- Specialized in Business Process Outsourcing services.
- Dedicated Software and Web Development Unit.
- Expertise in wide array of industry verticals.
- Immensely talented pool of resources.
- Strong customer base across US, Canada, UK and Australia.