Meet the Founders

No success can be complete without a successful start. With our founders with us, every day is a new beginning for Xplore!

Founders: Our Cornerstones of Success

It’s been 15+ years since Xplore-Tech Services took its first step in 2004. Over this period, the company experienced growth through a series of acquisitions and mergers to become a diversified BPO company of repute. With 16 delivery centers spread across Canada, the USA, Jamaica, El Salvador, Albania, the Philippines and India, we offer a wide range of services including inbound, outbound and back office services through voice email and chat.

In just 15 years, we’ve been at the top and done things only a few companies have achieved within such small span of time. All these have been possible because of the guidance from our founder members. Without their vision, we could not have reached the apex of success.


Pankaj Dhanuka, Co-Founder & Director

As co-founder and chief executive officer of Fusion BPO Services, Pankaj Dhanuka is responsible for Fusion’s strategy for growth and profitability, Sales and marketing, finance, technology as well as for the vision for the brand.
Since the very beginning, Pankaj has guided Fusion towards success with his astounding business development skills, finance, and growth strategies as well as his brand vision. Under his regime, Fusion continues to grow into one of the fastest growing outsourcing service providers in the world.
Originally from India, Pankaj is a Chartered accountant from ICAI. He graduated from St. Xavier’s College with a degree in accounting and business management.

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Kishore Saraogi, Co-Founder & Director

Kishore Saraogi is the co-founder and director of Fusion BPO Services. He is responsible for Fusion’s operational and financial strategy, technology, acquisitions, and expansion.
Kishore brings over ten years of management experience to Fusion. His operational management skills, the ability to think outside the box and the ability to find easy and cost-effective solutions have helped Fusion become a leading name in the outsourcing industry. Under his guidance, Fusion has experienced robust growth both in terms of expansion and revenue.
Originally from India, Kishore is a finance graduate from St. Xavier’s College, University of Calcutta.

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